Over the past 25 years, technology, especially in the world of telecom, has changed the way we work and play almost beyond recognition. We want, and expect, more powerful devices and applications to help us do things faster, better and with more ease.
But keeping up with technology trends can be overwhelming, and you may find yourself asking, "which technology trends are for me?"
The obvious answers are to determine your needs, read and research (we've helped you with that one, read below!), try it out (many companies offer free trials), and if you don't understand it, don't be afraid to ask questions.
Here's a list of some of today's trending topics in telecom and technology.
- IP services - More and more companies are moving away from TDM and switching to IP services, such as SIP. Session Initiation Protocol (SIP) provides many benefits for businesses including lower calling costs and a large capacity to serve an entire organization regardless of its size.
- Mobile Device Management (MDM) - As the use of personal devices in the workforce increases, the need for businesses to incorporate mobile device management becomes a necessity in order to protect corporate information and reduce security risks. If you’re looking for a MDM vendor, here is a list of the 10 leading vendors in the market today, drawn from the leaders and visionaries in Gartner's 2013. Magic Quadrant for Mobile Device Management Software.
- Apps, apps and more apps - Chances are that you have a smartphone, a tablet or maybe even both. These devices have transformed the way we communicate, especially in businesses. Mobile apps prove to be especially useful in businesses because they can help manage day-to-day activities (schedule meetings, manage contacts, set reminders, money/account-managing, etc.). If you haven’t done so already check out these great apps: Brewster (personal address book), Contactually (contact management), Asana (plan, organize and stay in sync with your team), and Basecamp (project management). There is an app for almost anything nowadays!
- The Cloud - With today’s dynamic office environments, cloud services are proving to be a surefire way to reduce costs and streamline operations. So what does it mean exactly ‘to move to the cloud’?
Not only has this made our personal lives easier (we no longer need to e-mail documents to ourselves or burn a CD of vacation pictures for family and friends), but businesses are looking into cloud-based data storage in support of protection efforts such as replication, backup, archiving, and disaster recovery.
For others, the cloud serves as a way to provide cost effective and scalable voice and data services. Commonly known as hosted communications or business VoIP, voice is provided over an IP backbone (the cloud) – the PBX and service is fully managed offsite by the provider. Cloud-based phone service provides more robust functionality beginning with crisp, clear voice quality and an abundance of features not available with traditional phone service. Since the service is completely outsourced and the PBX does not reside at the customer’s premises, upgrades are automatically provided by the provider in the background so there aren't any costs to upgrade.